S-3-0 Student Concerns

Students may address their concerns via an informal and formal process, both of which are detailed below.

学院鼓励学生通过与适当的教师或工作人员之间的讨论来非正式地解决问题。但是，学生可以在任何时候要求启动正式程序。

1. Informal:鼓励学生与适当的教师或工作人员解决问题。对于学术问题，这应该从讲师开始。如果学生不愿意直接与老师讨论，可以向适当的系主任提出。如果讲师是现任系主任，学生可以向适当的教务长提出。对于非学术方面的问题，学生应该向学生生活主任提出，以帮助确定适当的联系方式。请联系学生生活办公室，电话541.383.7590。
   
   
2. Formal:To initiate the formal process, the student completes theStudent Concern Form. The Director of Student Life reviews all concerns and submit to the appropriate faculty or staff member for review and follow up (if the concern is in regards to the Director of Student Life, the Dean of Student and Enrollment Services reviews the concern). The Director of Student Life also screens the concern and directs it to another process if appropriate.
   
   学生关注表应包括完整和相关的细节，并包括适当的文件。学生如果希望在准备方面得到帮助，可以联系学生生活主任。The student should address the following areas in his/her report:
   • The subject of the concern;
   • All facts and documentation relevant to the concern;
   • Steps taken previously to resolve the matter (if any);
   • The resolution sought; and
   • All arguments in support of the desired solution.
   The general nature of the concern is shared with the appropriate individuals as needed to best respond to the concern; in some cases, it may be necessary to share the actual written statement.
   
   The individual(s) reviewing the concern will provide a written decision to all parties of the concern within 15 business days receiving the report. There may be circumstances in which the decision process may be extended; all attempts will be made to notify the student if a delay occurs. The student may either accept the decision or s/he may initiate the appeal process within five (5) business days from receipt of the decision.
   
   
3. Appealing Decisions from the Formal Process
   
   The student may appeal a decision only under the following conditions:
   1. Evidence exists that shows the concerns process was not followed; or
   2. New information or evidence relevant to the original concern is now available; or
   3. Clear abuse of discretion on the part of the individual(s) reviewing the concern.
      
      For assistance in determining if an appeal condition is applicable, a student may contact the Director of Student Life.
      
      The appeal is submitted to the Director of Student Life, who determines the appropriate appeals officer (note: if the concern is regarding the Director of Student Life, the appeal may be submitted to the Dean of Student & Enrollment Services).
      
      The appeals officer reviews all documentation from the initial review and may choose to request additional information or meet with the parties involved. Based on the entirety of appeals officer review, the appeals officer decides one of the following actions:
      
      
   4. Uphold the original decision or sanctions; or
   5. Modify the original decision or sanctions; or
   6. Overturn the original decision or sanctions; or
   7. Refer the concern to the appropriate College policy or process for review.
      
      上诉主任在收到上诉后的十(10)个工作天内，以书面通知有关各方他/她的决定。在可减轻罪行的情况下，决定程序可能会延长;如果延误发生，我们将尽力通知学生。